Windows Update for Windows 7 broken for many users

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Windows Update on Windows 7 devices seems to be broken for many users. Many Windows 7 users are getting Windows Update error 80248015 when they check for system updates.

Many users are complaining about same issue on Microsoft Answers forum. And as of now Microsoft hasn’t rolled out a fix. The issue first began on December 3 and it’s growing. Affected users claim that they are getting the error message when they check for update on Windows 7 devices. Here’s the original error message:

Windows Update cannot currently check for updates because the service is not running. You may need to restart your computer

In case if you are wondering rebooting the machine will not resolve the issue. Even the issue could not be fixed with windows update troubleshooter. We are assuming that this appears to be a Windows server-side error which has affected (almost all) the Windows 7 and Windows Server 2008 devices.


Our friends at Computerworld reported that, the reason why users are seeing this update is because Microsoft forgot to change the expiration date. A temporary solution for this is to change the date of device older than December 3, 2017 and restart it. And then check for update.

At the time of writing this story, there’s no official word from Microsoft. And in case if you missed it, earlier this year Microsoft announced that they will offer extended support for Windows 7 until January 14, 2020. You can keep an eye on this thread on Microsoft Support Forum for more details. Hopefully, Microsoft will fix this issue ASAP.

Have you experienced the issue? Let us know in a comment below.